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Cisco Webex Support CenterHandson support without site visits. Diagnose and solve customer problems faster with remote access support. Highlights Accelerate diagnosis and problem-solving by allowing
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Hands-on support without site refers to providing assistance or guidance remotely, without physically being present at the location.
Anyone who is providing remote support or assistance without being on-site may be required to file hands-on support without site.
To fill out hands-on support without site, you may need to document the type of support provided, the duration, and any outcomes or follow-up actions.
The purpose of hands-on support without site is to provide assistance or guidance remotely, when it is not feasible to be physically present at the location.
Information such as the type of support provided, duration, outcomes, and any follow-up actions may need to be reported on hands-on support without site.
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