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MAILING LABELS AND MAIL CATEGORIES
Last Updated: Monday, 12 January 2009
Author: Karen Radcliffe
Summary .............................................................................................................................................
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What is template - knowledgebase article?
A template for a knowledgebase article is a pre-defined structure or format used for creating and organizing content for publication on a knowledgebase platform.
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Anyone responsible for creating and maintaining knowledgebase articles within an organization may be required to use a template for consistency and efficiency.
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The purpose of using a template for a knowledgebase article is to ensure consistency, structure, and organization in the content being published on the knowledgebase platform.
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The information to be included in a knowledgebase article template may vary, but generally, it should contain details about the topic, purpose, audience, content, and any relevant attachments or links.
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