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SERVICE EXCELLENCE December 4, 2018Excellent and consistent customer service is the cornerstone of today's successful businesses. Others Service Excellence training program helps equip frontline service
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Service excellence - otec refers to the standards and practices that aim to provide outstanding service to customers by exceeding their expectations.
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The purpose of service excellence - otec is to ensure that organizations in the service industry are consistently meeting and surpassing customer expectations.
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Information such as customer feedback, service delivery processes, employee training, and performance metrics must be reported on service excellence - otec.
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