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+CITY OF CONCORD NORTH CAROLINA CUSTOMER SERVICE POLICIES & PROCEDURESLast Amended September 14, 2017CITY OF CONCORD CUSTOMER SERVICE POLICIES & PROCEDURES TABLE OF CONTENTS ARTICLE 1 GENERAL 1.1
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What is chapter 97 customer service?
Chapter 97 customer service refers to the set of guidelines and regulations that govern how companies should handle customer inquiries and complaints.
Who is required to file chapter 97 customer service?
Any business that deals with customers and provides services is required to file chapter 97 customer service.
How to fill out chapter 97 customer service?
To fill out chapter 97 customer service, businesses need to document all customer interactions, complaints, resolutions, and feedback.
What is the purpose of chapter 97 customer service?
The purpose of chapter 97 customer service is to ensure that businesses provide quality customer service and address customer concerns in a timely manner.
What information must be reported on chapter 97 customer service?
Businesses must report details of customer inquiries, complaints, resolutions, and any feedback received.
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