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COMPLAINTS POLICY 20172018Contents Page Number Background4Purpose of Complaints Procedure4Investigating Complaints5Resolving Complaints5Recording Complaints5Monitoring the Policy5Complaints about
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How to fill out recording complaints

01
Step 1: Collect all necessary information about the complaint, such as the date, time, location, and parties involved.
02
Step 2: Write a clear and concise description of the complaint, including any relevant details or evidence.
03
Step 3: Use the provided complaint form or create a document to record the complaint.
04
Step 4: Fill out the complaint form or document accurately, ensuring all required fields are complete.
05
Step 5: Double-check the information filled out for accuracy and clarity.
06
Step 6: Attach any supporting documents or evidence, if applicable.
07
Step 7: Sign and date the completed complaint form or document.
08
Step 8: Submit the filled-out complaint form or document to the appropriate authority or organization as instructed.

Who needs recording complaints?

01
Anyone who has experienced an issue or incident that they believe warrants formal documentation and action.
02
Organizations or agencies that have established procedures for recording and addressing complaints.
03
Individuals who want to hold someone accountable for their actions or seek a resolution to a problem.
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Recording complaints involves documenting issues or grievances raised by individuals or customers.
Any organization or business that wants to address and resolve complaints from individuals or customers is required to file recording complaints.
Recording complaints can be filled out by documenting the details of the complaint, including the date, nature of the issue, individuals involved, and any actions taken to resolve the complaint.
The purpose of recording complaints is to track and address issues raised by individuals or customers, improve customer satisfaction, and prevent future complaints.
Recording complaints should include details such as the date of the complaint, description of the issue, individuals involved, steps taken to address the complaint, and resolution achieved.
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