Get the free Accounts Receivable Payment Error Correction - Wrong Invoice

UNIVERSITY OF HAWAIIAccounts Receivable Payment Error Correction Wrong Invoice Process Document 05/04/20171Overview Background The previous release (CFS 4.1), to correct an applied payment, on the

How to fill out accounts receivable payment error

How to fill out accounts receivable payment error

1. To fill out accounts receivable payment error, follow these steps:
2. Identify the error in the payment received from the customer.
3. Gather all relevant documentation, including the original invoice and any communication with the customer regarding the payment.
4. Determine the nature of the error - whether it is an incorrect amount, a duplicate payment, or any other issue.
5. Calculate the correct amount that should have been received or adjust any discrepancies accordingly.
6. Prepare a letter or email explaining the error in detail and stating the correct payment amount.
7. Attach any supporting documents to validate the error and the correct payment amount.
8. Send the letter or email to the customer and keep a copy for your records.
9. Follow up with the customer to ensure they have received the communication and understand the error.
10. Update your accounts receivable records to reflect the corrected payment amount.
11. Monitor future payments from the customer to ensure the error has been resolved.

Who needs accounts receivable payment error?

1. Any business that deals with accounts receivable may encounter payment errors. This includes companies that sell goods or services on credit and have outstanding invoices. Accounts receivable payment errors could be relevant for accounting departments, finance professionals, or individuals responsible for managing customer payments and reconciling accounts.

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