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JOB DESCRIPTION CITY OF SPRINGFIELD HUMAN RESOURCES DEPARTMENT EMPLOYMENT AND COMPENSATION DIVISION Job Title 911 Training and Education Manager Sch. Grade PAT9 Class Code CE09 FLEA Status Exempt
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How to fill out 911 training and education

01
Begin by researching available 911 training and education programs in your area.
02
Evaluate the different programs and choose one that aligns with your career goals and interests.
03
Complete the necessary application process for the chosen program, which may include submitting transcripts, letters of recommendation, and a personal statement.
04
Once accepted into the program, attend all classes and actively participate in the curriculum.
05
Follow any specific instructions provided by the program regarding internships or hands-on training.
06
Stay updated on the latest advancements and practices in the field of 911 emergency services.
07
Continuously enhance your skills and knowledge through professional development opportunities, such as attending conferences or workshops.
08
Maintain a strong work ethic, professionalism, and dedication to serving the community in emergency situations.
09
Obtain any necessary certifications or licenses required for employment in the field of 911 emergency services.
10
Regularly review and refresh your training to ensure you are up to date with the latest protocols and procedures.

Who needs 911 training and education?

01
Individuals pursuing a career in emergency dispatch services.
02
Emergency call takers and dispatchers already working in the field who want to enhance their skills and knowledge.
03
Law enforcement personnel, firefighters, and paramedics who may be involved in emergency response and need to understand the 911 system.
04
Government and public safety officials responsible for overseeing emergency service operations.
05
Organizations and agencies involved in emergency management and response.
06
People interested in volunteering or providing support services in times of crisis or disaster.
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911 training and education is a program designed to provide individuals with the knowledge and skills needed to effectively handle emergency situations and utilize the 911 emergency system.
Individuals working in emergency services, such as dispatchers, first responders, and law enforcement personnel, are required to complete and file 911 training and education.
To fill out 911 training and education, individuals must complete the required training program and submit any necessary documentation to the appropriate authorities.
The purpose of 911 training and education is to ensure that individuals involved in emergency response are prepared to handle a wide range of emergency situations and effectively utilize the 911 emergency system.
Information reported on 911 training and education may include the type of training completed, date of completion, and any certifications or licenses obtained.
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