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DIVAN REGIONAL SCHOOL OF PRACTICAL NURSING 251 STONEMASON ROAD FALL RIVER, MASSACHUSETTS 02723 Telephone: 5086722970 Fax: 5086722973 Website: www.dimanregional.org Email: Diann×dimanregional.student
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Start by understanding the needs, preferences, and expectations of your customers.
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Customer centricity is explained with a focus on meeting and exceeding the needs and expectations of customers.
Companies and organizations that prioritize customer satisfaction and loyalty are required to file explaining customer centricity.
Explaining customer centricity can be filled out by providing detailed information on strategies, initiatives, and actions taken to prioritize customers.
The purpose of explaining customer centricity is to showcase a commitment to putting customers at the center of decision-making and operations.
Information such as customer feedback, satisfaction scores, customer retention rates, and customer-centric initiatives must be reported on explaining customer centricity.
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