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Cardholder Fraud Dispute Instructions and Checklist IMPORTANT NOTES Do not include any Actors fees (inquiry, transfer, or overdraft) on any of the following forms. Including these fees will invalidate
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How to fill out cardholder fraud dispute instructions

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How to fill out cardholder fraud dispute instructions

01
Gather all evidence related to the fraud, such as transaction receipts, bank statements, and communication with the merchant.
02
Contact your credit card issuer's customer service or fraud department through the phone number provided on the back of your credit card.
03
Inform them about the fraudulent transaction and request a fraud dispute form or instructions on how to file a dispute.
04
Fill out the fraud dispute form carefully, providing detailed information about the fraudulent transaction, including the date, amount, and merchant name.
05
Attach copies of the evidence you have gathered, making sure to keep the originals for your records.
06
Submit the completed form and evidence to your credit card issuer as instructed. Some issuers may allow online submission through their website or require mailing the documents.
07
Follow up with your credit card issuer to check on the status of your dispute and provide any additional information they may require.
08
Once the investigation is complete, you will be notified of the outcome. If the dispute is resolved in your favor, the fraudulent charges will be removed from your account.

Who needs cardholder fraud dispute instructions?

01
Anyone who has experienced unauthorized or fraudulent charges on their credit card.
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Cardholder fraud dispute instructions provide guidance on how cardholders can dispute fraudulent charges on their payment cards.
Cardholders who suspect fraudulent activity on their payment cards are required to file cardholder fraud dispute instructions.
Cardholders can fill out cardholder fraud dispute instructions by providing details of the fraudulent charges, their personal information, and any supporting documents.
The purpose of cardholder fraud dispute instructions is to help cardholders report and dispute unauthorized charges on their payment cards.
Cardholders must report details of the fraudulent charges, their card information, personal details, and any supporting documentation.
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