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COMMONWEALTH OF MASSACHUSETTS Office of Consumer Affairs and Business Regulation DIVISION OF INSURANCE 1000 Washington Street, Suite 810 Boston, MA 021186200 (617) 5217794 FAX (617) 5217771 http://www.mass.gov/doiApplication
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Who needs office of consumer affairs?

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Anyone who is seeking assistance or resolution regarding consumer-related issues can benefit from contacting or utilizing the services of the office of consumer affairs.
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Consumers who have encountered problems with products or services, such as fraud, faulty goods, misleading advertising, or unfair business practices, can turn to the office of consumer affairs for guidance and support.
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Businesses that want to ensure compliance with consumer protection laws and regulations may also need to consult the office of consumer affairs for advice and assistance.
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The office of consumer affairs is a government agency responsible for protecting consumer rights and enforcing consumer protection laws.
Businesses and organizations that engage in consumer transactions are required to file with the office of consumer affairs.
To fill out the office of consumer affairs, businesses must provide information about their consumer transactions, complaints, and resolutions.
The purpose of the office of consumer affairs is to ensure fair and ethical business practices, protect consumers from fraud and scams, and resolve consumer complaints.
Businesses must report information such as the number of consumer transactions, types of complaints received, and how they resolved those complaints.
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