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DTA Assistance Line IVR “Tree Tips when calling the new DTA phone system: When 4 Data Fields are requested: This means DEBT card number, SSN, year of DOB and mailing address zip code on file with

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How to fill out dta assistance line ivr

01

Dial the DTA assistance line IVR number

02

Follow the prompts provided by the IVR system

03

Enter your personal identification number (PIN) when prompted

04

Select the appropriate options to access the desired information or assistance

05

Listen carefully to the recorded messages and provide the required information

06

If necessary, speak with a customer service representative by selecting the appropriate option

Who needs dta assistance line ivr?

01

Individuals who are seeking information or assistance from the DTA (Department of Transitional Assistance) can benefit from using the DTA assistance line IVR.

02

This includes individuals who may need to inquire about their benefits, report changes in their circumstances, request replacement benefit cards, or get information about available programs and services.

03

The DTA assistance line IVR is designed to provide quick and convenient access to information and assistance, particularly for those who prefer using a phone system instead of accessing services online or in-person.

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