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Advice for complainants Guidance on submitting a complaint to OfcomGuidance Publication date:28 June 2017Advice for complainantsAbout this document gives advice to stakeholders that consider they

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How to fill out advice for complainants

01

Begin by gathering all relevant information and documentation related to the complaint.

02

Clearly state the nature of the complaint and provide any supporting evidence or examples.

03

Use a professional and objective tone while describing the issue and avoid using offensive or hostile language.

04

Clearly express your expectations or desired outcome from the complaint resolution process.

05

Include any previous attempts made to resolve the complaint and the results obtained.

06

Provide contact details for further communication, such as email address or phone number.

07

Proofread the complaint advice thoroughly before submitting to ensure clarity and correctness.

Who needs advice for complainants?

01

Anyone who wants to lodge a complaint and seek resolution for a particular issue.

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