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A GUIDE FOR INVESTORSMaking a complaint OSC
ONTARIO SECURITIES Commissionable of Contents
How the regulators can help2The complaint process4Help with getting your money back6Help with disputes involving
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How to fill out making a complaint
How to fill out making a complaint
01
Start by clearly stating your complaint in writing or email.
02
Include any relevant details such as dates, times, names, and locations.
03
Provide any supporting evidence such as photographs, documents, or witnesses.
04
Address the complaint to the appropriate person or department.
05
Clearly explain the impact or harm caused by the issue.
06
Specify what action or resolution you are seeking.
07
Keep a copy of your complaint for your records.
08
Follow up on your complaint if you do not receive a response within a reasonable time frame.
Who needs making a complaint?
01
Anyone who has experienced poor service, negligence, unfair treatment, or any other negative experience can make a complaint. Complaints are made to address issues, seek resolution, and hold individuals or organizations accountable.
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What is making a complaint?
Making a complaint is the act of expressing dissatisfaction or reporting a grievance about a particular situation or individual.
Who is required to file making a complaint?
Anyone who has experienced a situation that warrants a complaint or feels aggrieved by someone's actions.
How to fill out making a complaint?
To fill out a complaint, one can typically submit a written statement detailing the incident, providing any relevant evidence or documentation.
What is the purpose of making a complaint?
The purpose of making a complaint is to address issues, seek resolution, and bring attention to inappropriate behavior or actions.
What information must be reported on making a complaint?
Information such as the nature of the incident, individuals involved, date and location of the incident, and any supporting evidence.
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