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DRP Portals Guide for
Providers and Plans
Version 1.4, December 2018
Controlled electronic version prevails over printed copy of this document.
Provided by MAXIMUS Federal Services, Folsom, CA. Work
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How to fill out user guide for providers
01
To fill out a user guide for providers, follow these steps:
02
Start by providing basic information about your company and the purpose of the user guide.
03
Outline the sections or chapters you want to include in the guide. These may include an introduction, getting started instructions, troubleshooting tips, and advanced features.
04
Begin each section with a clear heading and subheadings if necessary.
05
Write concise and easy-to-understand instructions. Use bullet points or numbered lists to break down complex procedures.
06
Include screenshots or illustrations to visualize the steps and make the guide more user-friendly.
07
Use a consistent format and layout throughout the guide for a professional look.
08
Provide relevant contact information or support resources for providers who need further assistance.
09
Proofread and edit your user guide for clarity and correctness.
10
Make the guide available in different formats such as PDF or online documentation for easy access.
11
Regularly update the user guide to reflect any changes or new features in your provider system.
Who needs user guide for providers?
01
User guide for providers is useful for:
02
- New employees or team members who need to understand how to use the provider system.
03
- Existing providers who want to learn about advanced features or troubleshoot common issues.
04
- Support staff or helpdesk representatives who assist providers with system-related queries.
05
- Training departments that conduct provider onboarding or offer ongoing training programs.
06
- Documentation teams responsible for creating comprehensive resources for providers.
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