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20142015 Valley MetroOnboard Survey FINAL REPORTPrepared for: Maricopa Association of Governments (MAG) and Valley Metro Transit System Developed by: ETC InstituteTABLE OF CONTENTS Chapter 1Survey
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Who needs onboard survey?

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An onboard survey is typically needed by companies or organizations that offer products or services to understand the experiences and satisfaction levels of their new customers.
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It allows them to gather valuable feedback, measure customer loyalty, identify areas for improvement, and make data-driven decisions.
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Onboard surveys are commonly used in sectors such as airlines, hotels, online marketplaces, subscription services, and other customer-focused industries.
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Onboard survey is a form or questionnaire completed by passengers or crew members on a vessel to provide information about the voyage, cargo, and other relevant details.
The captain or master of the vessel is typically responsible for filing the onboard survey.
The onboard survey can be filled out by answering the questions provided on the form or questionnaire accurately and completely.
The purpose of the onboard survey is to gather necessary information about the voyage, cargo, and other details for regulatory or statistical purposes.
The onboard survey typically requires information about the vessel, crew members, passengers, cargo, and other relevant details.
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