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2018 CUSTOMER SERVICE AWARDS NOMINATION FORMCustomerSERVICE AWA R D S L U N C H E ON ABOUT THE CUSTOMER SERVICE AWARDS: The 2018 Customer Service Awards Luncheon will recognize organizations who have
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Customer service is the support given to customers before, during, and after they purchase a product or service.
All businesses that provide products or services to customers are required to file customer service records.
To fill out customer service records, businesses must document all interactions with customers, including inquiries, complaints, and resolutions.
The purpose of customer service is to ensure customer satisfaction and loyalty by addressing their needs and concerns effectively.
Information such as customer inquiries, complaints, feedback, resolutions, and customer satisfaction levels must be reported on customer service records.
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