Get the free Complaints Policy - Ellen Tinkham School
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Adopted by Governors of to Learn to Live Federation on 21st June 2017
Due for review by Governors: Summer Term 2019Practical advice for parents and carers who want to raise a concern about the school1School
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01
To fill out a complaints policy, follow these steps:
02
Begin by clearly stating the purpose of the complaints policy.
03
Identify the persons or entities that are covered by the policy.
04
Specify the types of complaints that the policy applies to.
05
Describe the process for lodging a complaint, including any required forms or documentation.
06
Outline the steps that will be taken to investigate and address the complaint.
07
Provide details on how the complaint will be kept confidential and handled in a fair and impartial manner.
08
Explain the potential consequences or actions that may be taken in response to a complaint.
09
Include contact information for individuals who can assist with any questions or concerns related to the policy.
10
Review and revise the policy periodically to ensure its effectiveness and relevance.
11
Communicate the complaints policy to all relevant parties to ensure awareness and compliance.
Who needs complaints policy - ellen?
01
Anyone who wants to establish a structured and fair process for handling complaints within their organization or community can benefit from having a complaints policy. This includes businesses, corporations, educational institutions, government agencies, non-profit organizations, and any other entity that interacts with people and may receive complaints. Building an effective complaints policy can help promote accountability, transparency, and trust by providing a framework for addressing and resolving grievances.
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