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Defective on Arrival Policy Revision 2.0 March 23, 2018, Poly com, Inc. All rights reserved.1.0 Definition DOA: defective on arrival. A product is considered DOA only if it fails to function at the
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How to fill out defective on arrival policy

How to fill out defective on arrival policy
01
Step 1: Begin by examining the product upon its arrival for any defects or damages.
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Step 2: Take detailed photographs of the defects or damages as evidence.
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Step 3: Contact the seller or the company's customer service department to report the defective product.
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Step 4: Provide the necessary information such as order number, product description, and details about the defects.
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Step 5: Follow the instructions provided by the seller or company on how to proceed with the return or replacement of the defective product.
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Step 6: Package the product securely and ship it back to the seller if required.
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Step 7: Keep a record of all communication and receipts related to the defective product.
Who needs defective on arrival policy?
01
Defective on arrival policy is beneficial for anyone who purchases products online or through shipping.
02
Customers who want assurance that they can return or replace a defective product without extra cost or hassle.
03
Businesses that want to establish trust and provide good customer service.
04
Anyone who wants to protect their rights as a consumer in case they receive a defective product.
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What is defective on arrival policy?
Defective on arrival policy refers to the policy that outlines the process for handling products that are found to be defective upon initial receipt.
Who is required to file defective on arrival policy?
The party responsible for filing the defective on arrival policy is typically the recipient or purchaser of the defective product.
How to fill out defective on arrival policy?
To fill out the defective on arrival policy, the recipient must provide details about the defective product, such as the product name, description of the defect, and any relevant purchase information.
What is the purpose of defective on arrival policy?
The purpose of defective on arrival policy is to ensure that defective products are properly documented and addressed in a timely manner to prevent any further issues.
What information must be reported on defective on arrival policy?
The defective on arrival policy should include information about the defective product, the reason for the defect, and any actions taken to address the issue.
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