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Volunteer Policy and Procedure ManualRevised December, 2014APPENDIX C: CASA/GAL Volunteer Policy and Procedure Manual (Approved by Provide Board of Trustees December 18, 2014)TABLE OF CONTENTSPart
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01
To fill out a volunteer policy and procedure, follow these steps:
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Start by identifying the purpose of the policy and procedure. Determine why you need volunteers and what tasks they will be responsible for.
03
Clearly define the roles and responsibilities of volunteers. This includes outlining specific duties, expectations, and any necessary qualifications or training.
04
Establish the recruitment process. Decide how you will attract and select volunteers. This may involve advertising, conducting interviews, and performing background checks.
05
Create a comprehensive training program. Develop materials and resources to educate volunteers about their role, organizational policies, and any relevant laws or regulations.
06
Implement proper supervision and support systems. Assign a staff member or volunteer coordinator to oversee volunteers and provide guidance, feedback, and assistance as needed.
07
Outline the code of conduct and behavioral expectations. Clearly communicate the behavior and attitudes expected from volunteers, as well as the consequences for violations.
08
Develop a procedure for reporting and resolving issues. Establish a protocol for volunteers to report problems, complaints, or concerns, and define how these will be addressed and resolved.
09
Ensure compliance with legal and ethical standards. Familiarize yourself with relevant laws, regulations, and industry standards to ensure the policy and procedure align with legal requirements.
10
Review and revise the policy regularly. As circumstances change or new issues arise, it is important to periodically review and update the volunteer policy and procedure.
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Communicate the policy and procedure to all volunteers. Ensure that every volunteer receives a copy of the policy and procedure, understands its content, and signs an acknowledgment form.

Who needs volunteer policy and procedure?

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Any organization or nonprofit that relies on volunteers can benefit from having a volunteer policy and procedure in place.
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This includes but is not limited to:
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- Charities and community organizations
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- Schools and educational institutions
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- Hospitals and healthcare facilities
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- Animal shelters and rescue organizations
07
- Religious institutions
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- Arts and cultural organizations
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By having a volunteer policy and procedure, these organizations can ensure clear expectations, proper guidance, and a safe and productive environment for both volunteers and the organization itself.
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Volunteer policy and procedure outlines the guidelines and protocols for individuals who volunteer their time and services to an organization.
All organizations that utilize volunteers are required to have and file a volunteer policy and procedure.
Volunteer policy and procedure can be filled out by outlining the expectations for volunteers, the screening process, and the code of conduct.
The purpose of volunteer policy and procedure is to ensure a safe and organized environment for both volunteers and the organization.
Information such as volunteer responsibilities, training requirements, and emergency procedures must be reported on volunteer policy and procedure.
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