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RECORD OF COMPLAINT Location of Complaint Number Received By Letter Telephone In Person Date Person responsible Phone For Premises Number (Name)(Address)Phone Complaint Number (Name)(Address)Representing
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How to fill out record of complaint results
How to fill out record of complaint results
01
Start by providing details of the complaint, including the date, time, and location of the incident.
02
Clearly describe the nature of the complaint and provide any supporting evidence or documentation.
03
Identify any individuals involved in the complaint, including their names, roles, and contact information.
04
Record any actions taken to address the complaint, such as investigations, interviews, or corrective measures.
05
Document any outcomes or resolutions of the complaint, including any disciplinary actions or changes in policies.
06
Include a summary of the complaint, outlining the main points and key findings.
07
Ensure that the record is accurate, objective, and complete, reflecting the details of the complaint process.
08
Seek necessary approvals or signatures from relevant stakeholders, such as supervisors or legal representatives.
09
Store the record of complaint results in a secure and organized manner for future reference or auditing purposes.
10
Review and update the record as necessary, especially if new information or developments arise.
Who needs record of complaint results?
01
Record of complaint results may be needed by:
02
- The complainant who filed the complaint to track the progress and outcome of their complaint.
03
- Internal investigation teams or management to assess and address any issues within the organization.
04
- Regulatory authorities or legal entities for compliance or investigation purposes.
05
- Human resources departments to handle employee complaints and ensure proper resolution.
06
- Auditors or inspectors when conducting reviews or assessments of complaint handling processes.
07
- Senior executives or board members to monitor the overall effectiveness of complaint management.
08
- Insurance companies or legal representatives in the case of any legal claims or disputes.
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