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Complaints PolicyApproved by:Curriculum and Staffing CommitteeApproval date:January 2017Review cycle:Every 3 pre-review due:January 2020Tonbridge Grammar School Complaints Policy This policy applies
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01
To fill out the complaints policy in Tonbridge, follow these steps:
02
Start by downloading the complaints policy template or obtaining a physical copy from the relevant department or organization.
03
Read the policy thoroughly to understand the requirements, guidelines, and procedures for filing a complaint.
04
Identify the sections that need to be filled out, such as personal information, details of the complaint, and any supporting documents required.
05
Fill in your personal information accurately and completely, including your full name, contact details, and any other requested information.
06
Provide a clear and concise description of your complaint, mentioning the relevant dates, incidents, and individuals involved.
07
Attach any supporting documents that can strengthen or provide evidence for your complaint, such as emails, photographs, or witness statements.
08
Review your completed complaint form to ensure all sections are filled out correctly and legibly.
09
Sign and date the form to acknowledge your submission.
10
Submit the complaints policy form through the designated channels, which may include online submission, mailing, or hand-delivery.
11
Keep a copy of the filled-out complaints policy for your records.
12
Note: It is advisable to seek guidance or clarification from the relevant department or organization if you have any doubts or questions during the process.

Who needs complaints policy - tonbridge?

01
Anyone who has a complaint or grievance related to a specific matter in Tonbridge may need to refer to the complaints policy.
02
Individuals who have experienced issues with services, products, behavior, or any other aspect that is covered by the policy can utilize it to voice their concerns.
03
Organizations, businesses, or institutions operating in Tonbridge may also need to have a complaints policy in place to ensure they handle and address complaints effectively and in compliance with relevant regulations.
04
The complaints policy serves as a guidance tool for both complainants and recipients in resolving issues and ensuring fair treatment.
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