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AGENT PROCEDURE MANUAL (RULES AND REGULATIONS)SA8382. Rev.12.11NWLTABLE OF CONTENTS GENERAL INFORMATION Authorized Acts Unauthorized Acts Licensed Territories Company CommunicationsA3 A3 A4 A5 & A6AGENCY
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How to fill out an agent procedure manual:

01
Begin by gathering all relevant information and documentation related to the agent procedure. This may include company policies, guidelines, and any specific instructions or procedures that need to be included.
02
Organize the information in a logical and structured manner. Divide it into sections or chapters, and use headings and subheadings to create an easy-to-navigate layout.
03
Write clear and concise instructions for each procedure, using step-by-step guidelines and providing examples where necessary. It is important to ensure that the instructions are comprehensive and easy to follow.
04
Include any necessary forms, templates, or checklists that are relevant to the procedures outlined in the manual. These can help to streamline the process and ensure consistency in execution.
05
Add any additional resources or references that may be helpful for agents to understand the procedures better. This might include links to relevant websites, contact information for support, or helpful tips and tricks.
06
Proofread and edit the manual thoroughly to eliminate any grammatical or spelling errors. It is crucial to ensure that the manual is written in a professional manner and is free from any ambiguities.
07
Once the manual is complete, distribute it to the appropriate individuals or departments within the organization. Ensure that all agents who will be using the manual have access to it and understand its importance.

Who needs an agent procedure manual:

01
New agents: A procedure manual is crucial for new agents who are just starting their journey in a company. It provides them with clear guidelines and instructions for performing their tasks effectively and efficiently.
02
Existing agents: Even experienced agents can benefit from having a procedure manual as a reference tool. It helps to ensure consistency and quality in their work, and serves as a reminder of the correct procedures to follow.
03
Supervisors and managers: A procedure manual can be a valuable resource for supervisors and managers who are responsible for overseeing the work of agents. It provides them with a standardized framework for evaluating performance and providing feedback.
Overall, an agent procedure manual is essential for streamlining operations, maintaining consistency, and ensuring that all agents are equipped with the necessary information and guidelines to perform their tasks effectively.
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The agent procedure manual is a document that outlines the procedures and guidelines for agents to follow in carrying out their duties.
All agents are required to file an agent procedure manual.
Agents can fill out the agent procedure manual by following the provided template and guidelines.
The purpose of the agent procedure manual is to ensure consistency and compliance in agent activities.
The agent procedure manual must include detailed procedures, guidelines, and responsibilities of agents.
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