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Advantage Financial Services Pty Ltd ACN: 130 012 930 Australian Credit License: 391202 Level 10, 101 Collins Street, Melbourne VIC 3000 Phone: 1300 543 558 Email: connective mycustomercare.com.AU
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How to fill out direct card enquirycomplaint form

01
To fill out a direct card enquiry/complaint form, follow these steps:
02
Start by entering your personal details such as name, contact number, and address.
03
Next, provide information about the transaction or issue you are facing with your card. This could include details such as the date of the transaction, the merchant name, the amount billed, etc.
04
Describe the problem or complaint clearly. Explain what went wrong and how you would like it to be resolved.
05
If you have any supporting documents such as receipts, bank statements, or communication related to the issue, attach copies with the form.
06
Review the form to ensure all the information is accurate and complete.
07
Finally, sign and date the form before submitting it to the appropriate authority or department.

Who needs direct card enquirycomplaint form?

01
Anyone who has a complaint or enquiry related to their direct card usage can use the direct card enquiry/complaint form. This form is typically used by cardholders who have experienced unauthorized transactions, billing errors, fraudulent activities, issues with merchant services, or any other problems with their card that require investigation or resolution.
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Direct card enquiry/complaint form is a form used to report issues or disputes related to a direct card transaction.
Anyone who has concerns or disputes regarding a direct card transaction is required to file this form.
To fill out the direct card enquiry/complaint form, you need to provide details about the transaction, the issue or dispute, and any relevant supporting documentation.
The purpose of the direct card enquiry/complaint form is to help resolve issues or disputes related to direct card transactions.
Information such as transaction details, date/time of transaction, amount, reason for dispute, and any supporting documents must be reported on the form.
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