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HOSTESS TRAINING Volume 3 February 20191TABLE OF CONTENTS PURPOSE .......................................................................................... 2 JOB DESCRIPTION HOSTESS..........................................................

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How to fill out hostess training

01

Start by familiarizing yourself with the hostess training manual.

02

Understand the role and responsibilities of a hostess.

03

Learn how to greet and welcome guests.

04

Familiarize yourself with the seating process and how to manage reservations.

05

Master the art of effective communication with both guests and the restaurant staff.

06

Learn how to handle difficult situations and customer complaints.

07

Practice good time management skills to ensure smooth coordination between the kitchen and customers.

08

Understand the importance of maintaining a clean and organized front-of-house area.

09

Learn basic knowledge of the menu and be able to make recommendations to guests.

10

Practice professional and friendly customer service at all times.

Who needs hostess training?

01

Hostess training is beneficial for individuals who aspire to work as hostesses in restaurants, hotels, or any other hospitality establishments. It is also useful for existing hostesses who want to enhance their skills and improve their performance in their role.

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What is hostess training?

Hostess training is a program designed to educate individuals on hospitality and customer service skills.

Who is required to file hostess training?

Hostess training must be completed and filed by individuals working in the hospitality industry, specifically hostesses or those in similar roles.

How to fill out hostess training?

Hostess training can be filled out online through a designated platform provided by the employer or training organization.

What is the purpose of hostess training?

The purpose of hostess training is to ensure that individuals working in hospitality roles have the necessary skills to provide excellent customer service and create a positive guest experience.

What information must be reported on hostess training?

Hostess training typically includes modules on greeting guests, seating arrangements, communication skills, and conflict resolution.

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