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STATE OF CALIFORNIAPUBLIC UTILITIES COMMISSION Public Advisors Office Phone: (866) 8498390 (toll-free) Email: public. Advisor@CPU.ca.conformal COMPLAINT PROCEDURES and ALTERNATIVE DISPUTE RESOLUTION
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Formal complaint directions and are the official guidelines and procedures for submitting a complaint or grievance.
Any individual or organization with a complaint or grievance that falls within the criteria outlined in the directions and is required to file formal complaint directions.
Formal complaint directions can typically be filled out online, by mail, or in person following the instructions provided in the document.
The purpose of formal complaint directions is to provide a structured process for addressing complaints or grievances in a fair and efficient manner.
The information required on formal complaint directions typically includes the details of the complaint, supporting evidence, contact information, and any relevant documentation.
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