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SCHEDULE 7
FTTB NODE TO DP CONNECTIONSCHEDULE 7
FTTB NODE TO DP CONNECTION
CONTENTS
1.SCOPE12.SERVICE LEVEL GUARANTEES13.SERVICE DESCRIPTION AND ACCESS POINTS44.ORDERING AND PROVISIONING PROCEDURE55.FTTB
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What is service level guarantees?
Service level guarantees are commitments made by a service provider to their customers regarding the level of service they can expect.
Who is required to file service level guarantees?
Service providers are required to file service level guarantees.
How to fill out service level guarantees?
Service level guarantees can be filled out by detailing the specific services being guaranteed and the corresponding performance metrics.
What is the purpose of service level guarantees?
The purpose of service level guarantees is to ensure transparency and accountability in the level of service provided to customers.
What information must be reported on service level guarantees?
Information such as service metrics, targets, penalties for not meeting guarantees, and reporting periods must be reported on service level guarantees.
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