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City of Burlington Nonunion Job Evaluation Position: Customer Service Representative Department: Planning & Building Current Job Rating: Grade 6 Supervisors Position: Supervisor of Building Administration
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Greet the customer with a friendly and professional demeanor.
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Listen attentively to the customer's query or concern.
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Ask probing questions to gather all necessary information.
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Provide accurate and helpful information or solutions to the customer's issue.
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Document all interactions and details in a customer service log or CRM system.
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Follow up with the customer to ensure their satisfaction and address any further needs.
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Maintain a positive and respectful attitude throughout the interaction.
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Continuously update your knowledge of products, services, and company policies.
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Always strive for a prompt and efficient resolution to customer problems.
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Thank the customer for their business and invite them to contact customer service again if needed.

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Anyone who requires assistance, guidance, or support with products or services offered by a company may need the help of a customer service representative building.
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Customer service representative buildings are particularly valuable for industries such as retail, telecommunications, banking, healthcare, hospitality, and e-commerce where customer interactions and assistance are essential for maintaining positive customer relationships and promoting customer satisfaction.
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Customer service representative building is a physical location where representatives interact with customers to provide support and assistance.
Businesses that have customer service operations and facilities where representatives work with customers are required to file customer service representative building.
To fill out the customer service representative building form, businesses need to provide details about the location, size, and facilities of the building where customer service representatives operate.
The purpose of the customer service representative building is to create a centralized location for customer service operations to effectively assist customers.
Information such as the building address, number of representatives working, facilities available for customers, and accessibility features must be reported on the customer service representative building.
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