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CUSTOMER SATISFACTION SURVEY
QUARTERLY CONSOLIDATION OF RESULTS
FOURTH QUARTER 2018BACKGROUND:
Customer Satisfaction Survey (CSS) was enforced by the Department of Health (DOH) to support the Departments
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How to fill out patient satisfaction survey as
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Step 1: Open the patient satisfaction survey form.
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Step 2: Read the instructions carefully before starting the survey.
03
Step 3: Provide your personal information such as name, age, and contact details.
04
Step 4: Answer the questions honestly and accurately.
05
Step 5: Use the provided rating scale to rate your experiences or satisfaction level for each question.
06
Step 6: Leave comments or suggestions if there is an option to do so.
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Step 7: Review your answers before submitting the survey.
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Step 8: Submit the completed survey by clicking the submit button.
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Step 9: Take note of any confirmation number or receipt that confirms the submission of your survey.
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Step 10: If required, follow any additional instructions for receiving any incentives or bonuses associated with completing the survey.
Who needs patient satisfaction survey as?
01
Patient satisfaction surveys are needed by healthcare organizations, hospitals, clinics, and medical professionals.
02
Healthcare administrators and managers also benefit from patient satisfaction surveys as they provide valuable feedback for improving the quality of patient care.
03
Insurance companies and regulatory bodies may require patient satisfaction surveys as part of evaluating the performance and quality of healthcare providers.
04
Patients themselves may also benefit from participating in patient satisfaction surveys as it allows them to voice their opinions and experiences, potentially leading to better overall healthcare services.
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What is patient satisfaction survey as?
Patient satisfaction survey is a tool used to measure the level of satisfaction patients have with their healthcare experience.
Who is required to file patient satisfaction survey as?
Healthcare facilities and providers are required to file patient satisfaction surveys.
How to fill out patient satisfaction survey as?
Patient satisfaction surveys can be filled out online, over the phone, or on paper depending on the facility's preferred method.
What is the purpose of patient satisfaction survey as?
The purpose of patient satisfaction surveys is to gather feedback from patients in order to improve the quality of healthcare services.
What information must be reported on patient satisfaction survey as?
Patient demographics, satisfaction levels, feedback on healthcare services, and suggestions for improvement must be reported on patient satisfaction surveys.
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