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Get the free Citizen's Charter 2018 - Tarlac State University

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TABLE OF CONTENTS Vision and Mission3Core Values and Service Pledge4Feedback and Redress Mechanism8List of CSU Frontline Services9Feedback Form127VISION Tarmac State University is envisioned to be
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01
Step 1: Obtain a copy of the Citizens Charter 2018 from the concerned government department or website.
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Step 2: Familiarize yourself with the contents of the charter, including the vision, mission, and objectives of the department.
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Step 3: Read through the specific commitments made by the department towards improving service delivery and addressing citizen grievances.
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Step 4: Identify the relevant services provided by the department and locate the corresponding section in the charter.
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Step 5: Understand the information provided regarding the service, including the process, timelines, required documents, and fees (if any).
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Step 6: Fill out the citizens charter by providing the necessary details as per the instructions mentioned in the charter.
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Step 7: Submit the filled charter to the concerned department through the designated channel, which may include online submission or physical submission at the department office.
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Step 8: Keep a copy of the filled charter for your records and to refer to in case of any discrepancies or grievances.
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Step 9: Follow up with the department if there is a delay or if you need any further assistance in the process.
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Step 10: Provide feedback or suggestions to the department regarding your experience with the process to help them improve their services.

Who needs citizens charter 2018?

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Citizens Charter 2018 is relevant for any individual or organization that interacts with the concerned government department or avails their services.
02
Citizens who need information about the services provided by the department and want to understand the process, timelines, and requirements can refer to the charter.
03
People who have grievances or complaints regarding the services delivered by the department can also benefit from the citizens charter as it outlines the mechanism for redressal and complaint resolution.
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The charter is useful for citizens who want to hold the government department accountable for the commitments made towards service delivery and transparency.
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