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STATE OF CALIFORNIAPUBLIC UTILITIES COMMISSION Public Advisors Office Phone: (866) 8498390 (toll-free) Email: public. Advisor@CPU.ca.conformal COMPLAINT PROCEDURES and ALTERNATIVE DISPUTE RESOLUTION
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How to fill out formal complaint directions and

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How to fill out formal complaint directions and

01
To fill out formal complaint directions, follow these steps: 1. Start by including your name, address, and contact information at the top of the complaint.
02
Clearly state the purpose of your complaint in a concise and specific manner.
03
Provide a detailed account of the incident or issue you are complaining about, including dates, times, and any relevant evidence or documentation.
04
Clearly outline the resolution or outcome you are seeking, such as a refund, apology, or action to be taken.
05
Include any supporting evidence or documentation that strengthens your complaint, such as photographs, emails, or witness statements.
06
Maintain a professional tone throughout the complaint, avoiding any personal attacks or emotional language.
07
End the complaint with a polite closing statement and request for a timely response.
08
Make copies of the complaint and any supporting documents for your records.
09
Send the complaint via certified mail or other trackable method to ensure it reaches the appropriate recipient.
10
Follow up on your complaint if you do not receive a response within a reasonable timeframe.

Who needs formal complaint directions and?

01
Formal complaint directions are needed by individuals or organizations who have encountered a problem, dispute, or grievance and want to address it through an official and formal process.
02
This could include employees who want to file a complaint against their employer, consumers who want to report a complaint against a company, or individuals who want to raise a complaint against a government agency or public service.
03
In general, anyone who wants to seek a resolution or redress for a particular issue can benefit from formal complaint directions.
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Formal complaint directions are specific instructions on how to formally submit a complaint regarding a certain issue or concern.
Any individual or organization who wishes to formally file a complaint is required to follow the formal complaint directions.
To fill out formal complaint directions, you typically need to provide detailed information about the issue, your contact information, and any supporting documentation.
The purpose of formal complaint directions is to ensure that complaints are submitted in a structured and specific manner, facilitating a fair and organized review process.
On formal complaint directions, you must report details about the complaint, any relevant dates, names of individuals involved, and any supporting evidence.
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