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Oracle Utilities Customer Care and Billing Release 2.3.1 Utility Reference Model 3.4.3.3 Process Customer Request For Literature and Forms July 2012Oracle Utilities Customer Care and Billing Utility

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What is oracle utilities customer care?

Oracle Utilities Customer Care is a customer service software solution that helps utility companies manage customer inquiries, complaints, and other interactions.

Who is required to file oracle utilities customer care?

Utility companies are required to file Oracle Utilities Customer Care in order to better serve their customers.

How to fill out oracle utilities customer care?

Oracle Utilities Customer Care can be filled out by utility company staff through the software interface, where they can input customer data, track interactions, and resolve issues.

What is the purpose of oracle utilities customer care?

The purpose of Oracle Utilities Customer Care is to streamline the process of managing customer inquiries and complaints, improve customer satisfaction, and enhance overall customer service.

What information must be reported on oracle utilities customer care?

Information that must be reported on Oracle Utilities Customer Care includes customer contact details, nature of the inquiry or complaint, actions taken to resolve the issue, and any follow-up information.

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