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Lufthansa Group airlines Booking & Ticketing policy for Business Partners This document is valid for: Austrian Airlines Lufthansa SWISS Brussels Airlines EurowingsStatus: 17 September 2018 External
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01
Start by gathering all the necessary information about the booking and ticketing policy, such as cancellation and refund policies, reservation procedures, and any special terms and conditions.
02
Clearly outline the booking process, including the preferred method of reservation (online, phone, in-person) and any required information or documentation from the customer.
03
Specify the available payment options and any associated charges or fees.
04
Include details about ticketing procedures, such as issuance methods (electronic, physical tickets), delivery options, and any applicable restrictions or regulations.
05
Provide information on any ticketing policies, such as expiration dates, transferability, or restrictions on changes or modifications.
06
Clearly communicate any additional terms or conditions that the customer needs to be aware of, such as luggage restrictions, age limitations, or special requirements.
07
Format the policy in a clear and easy-to-understand manner, using headings, bullet points, and numbered lists as needed.
08
Review the completed policy to ensure accuracy, consistency, and compliance with any legal or regulatory requirements.
09
Make the policy easily accessible to customers, either through a dedicated webpage, included in confirmation emails, or available upon request.
10
Regularly review and update the policy as needed to reflect any changes in reservation or ticketing procedures, pricing, or terms and conditions.

Who needs booking and ticketing policy?

01
Travel agencies and tour operators who provide booking and ticketing services to their clients.
02
Airlines, railways, and other transportation companies that need to establish clear policies for their customers when it comes to booking and ticketing.
03
Event organizers and venues that sell tickets and need to communicate their policies to attendees.
04
Hotels, resorts, and accommodations that require reservations and have specific policies regarding cancellations and bookings.
05
Online travel websites and platforms that facilitate the booking and ticketing process for various services like flights, hotels, and activities.
06
Any business or organization that deals with bookings and ticketing and wants to ensure clarity, transparency, and consistency in their processes.
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Booking and ticketing policy is a set of rules and guidelines that outline the procedures for making bookings and issuing tickets for a specific service or product.
Any organization or business that deals with bookings and ticketing is required to file a booking and ticketing policy.
Booking and ticketing policy can be filled out by detailing the procedures, terms and conditions, and any other relevant information related to the booking and ticketing process.
The purpose of booking and ticketing policy is to ensure consistency, accuracy, and compliance in the booking and ticketing process.
Booking and ticketing policy must include information on booking procedures, ticket issuance process, cancellation policies, payment methods, and any other relevant details.
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