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Get the free Head Office: Customer Service Centre, Level 15, Menara Hap Seng 2

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MSI Insurance (Malaysia) BHD (46983W) Head Office: Customer Service Center, Level 15, Menard Hap Sent 2, Plaza Hap Sent, No. 1, Japan P. Ram lee, 50250 Kuala Lumpur Tel +603 2050 8228, Fax +603 2026
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- Start by gathering all necessary information about the customer and their issue - Begin by addressing the customer's concerns and issues in a polite and empathetic manner - Take detailed notes of the customer's problem and gather all relevant documentation - Offer potential solutions or escalate the issue to the appropriate department or personnel - Follow up with the customer to ensure that their issue has been resolved to their satisfaction - Document the entire interaction and any actions taken for future reference

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Head office customer service is needed by customers who have complex or escalated issues that cannot be resolved by local or regional customer service representatives. It is also required for customers who want a higher level of authority or accountability in resolving their problems. Additionally, head office customer service may be necessary for customers who have large or enterprise-level accounts that require specialized attention or handling.
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Head office customer service is the primary point of contact for customers to address any inquiries or issues regarding products or services.
Businesses with physical head office locations are required to provide customer service.
Head office customer service can be filled out by providing contact information, service hours, and details on how customers can reach the office.
The purpose of head office customer service is to ensure that customers have a direct line of communication to address any concerns or questions they may have.
Information such as contact phone number, email address, physical address, and office hours must be reported on head office customer service.
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