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Get the free Language Access Plan - Maryland Department of Labor

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Table of Contents WELCOME ..................................................................................................................... 5 About Your Member Handbook ...................................................................................
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How to fill out language access plan

01
Determine the purpose and scope of your language access plan.
02
Assess the language needs of your organization or community.
03
Identify the resources and technology required for effective language access.
04
Develop policies and procedures for language access, including translation and interpretation services.
05
Train staff members on the importance of language access and how to effectively implement it.
06
Establish a system to monitor and evaluate the effectiveness of your language access plan.
07
Continuously update and improve your language access plan based on feedback and changing needs.

Who needs language access plan?

01
Any organization or institution that serves individuals with limited English proficiency (LEP) needs a language access plan.
02
Government agencies, healthcare providers, educational institutions, legal services, social service organizations, and businesses with multilingual customers can benefit from having a language access plan.
03
Language access plans help ensure that language barriers do not prevent LEP individuals from accessing essential services, information, and opportunities.
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A language access plan is a written document that outlines how an organization will provide language assistance to individuals with limited English proficiency.
Any organization that receives federal funding or assistance is required to file a language access plan.
To fill out a language access plan, organizations should detail their policies and procedures for providing language assistance services, including interpreter services and translated documents.
The purpose of a language access plan is to ensure that individuals with limited English proficiency have meaningful access to the organization's services and programs.
Language access plans must include information on the languages spoken by the organization's staff, the use of interpreters and translated materials, and any training provided on language access.
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