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Limited English Proficiency Policy, CHD Effective July 1, 2008, revised July 16, 2010, July 25, 2011, December 20, 2011, and July 17, 2012 1.0 Purpose: To establish administrative policies and procedures
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How to fill out limited english proficiency policy
How to fill out a limited English proficiency policy:
01
Start by obtaining a template or sample limited English proficiency policy. Many organizations or institutions have standard templates available for this purpose. You can also search online or consult with other professionals in your industry to find a suitable template.
02
Review the template and familiarize yourself with the document's sections and requirements. Understand the purpose of the policy, which is to ensure effective communication with individuals who have limited English proficiency.
03
Begin by entering your organization's name, contact information, and other relevant details at the beginning of the policy. This helps identify the policy as specific to your organization.
04
Customize the policy to meet your organization's specific needs. Add any additional sections or modify existing sections as necessary. Common sections include the policy statement, responsibilities, procedures, and complaint process.
05
Clearly articulate your organization's commitment to providing language assistance services to individuals with limited English proficiency. State the reasons why it is important to ensure effective communication and equal access to services for all individuals, regardless of their English proficiency.
06
Identify the persons or departments responsible for implementing and maintaining the limited English proficiency policy. Specify their roles and responsibilities, including coordinating language assistance, training staff, and monitoring compliance.
07
Describe the steps your organization will take to identify individuals with limited English proficiency and determine their language needs. This may include using language identification cards, assessment forms, or other means of obtaining accurate information.
08
Outline the language assistance services that your organization will provide, such as oral interpretation, written translation, and the use of qualified interpreters. Specify the circumstances in which these services will be offered and how individuals can access them.
09
Include information on staff training and awareness programs to ensure that employees understand the limited English proficiency policy and know how to effectively communicate with individuals who have limited English proficiency.
10
Clearly outline the procedures for handling complaints or concerns related to language access. Describe the steps individuals should follow if they believe their rights under the policy have been violated and how your organization will address these concerns.
Who needs a limited English proficiency policy?
01
Organizations: Any organization or institution that provides services, programs, or activities to the public should have a limited English proficiency policy. This includes hospitals, government agencies, educational institutions, non-profit organizations, and businesses.
02
Individuals with limited English proficiency: The policy is designed to ensure that individuals with limited English proficiency have equal access to services and effective communication within organizations. By implementing a limited English proficiency policy, organizations can better meet the needs of these individuals and avoid potential language barriers.
03
Employees: Employees within organizations that interact with individuals who have limited English proficiency will also benefit from a limited English proficiency policy. The policy provides guidelines and procedures on how to effectively communicate with these individuals and ensures that employees receive appropriate training.
In summary, filling out a limited English proficiency policy involves customizing an existing template to meet your organization's needs by addressing sections such as the policy statement, responsibilities, procedures, and complaint process. This policy is necessary for organizations that provide services to the public and aims to ensure effective communication and equal access for individuals with limited English proficiency.
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