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WORLDWIDE EXCELLENCE CERTIFICATEWORLDWIDE EXCELLENCE CERTIFICATECERTIFCERTIFICATE No. 17IR100009214QQQICAREPORT No.TEAR098QQQIR17287WE HEREBY CERTIFY THAT THE QUALITY MANAGEMENT CUSTOMER SATISFACTION
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Organizations or companies that want to manage and improve their customer satisfaction levels.
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Companies that want to ensure customer complaints are effectively addressed and resolved.
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ISO 10002 is a standard that outlines guidelines for managing customer complaints within an organization.
Any organization that wants to improve customer satisfaction and enhance its reputation can implement ISO 10002.
ISO 10002 can be filled out by following the guidelines provided in the standard document and customizing it according to the organization's specific needs.
The purpose of ISO 10002 is to provide a framework for handling customer complaints effectively, thereby improving customer satisfaction and loyalty.
ISO 10002 requires organizations to document and track customer complaints, analyze root causes, and implement corrective actions.
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