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Patient Care Technician (PCT) Training Patient Care Technicians (Acts) work alongside nurses, physicians and other healthcare professionals to provide direct patient care in a hospital setting. Acts
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Collect all necessary patient information such as name, date of birth, address, and contact number.
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Verify the patient's insurance coverage and gather relevant insurance details.
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Create and maintain a comprehensive medical record for the patient, including medical history, current medications, and any known allergies.
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Assist the patient in completing any required forms or documentation.
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Schedule and coordinate appointments for the patient with healthcare providers.
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Maintain confidentiality of patient information and follow all HIPAA guidelines.
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Collaborate with the healthcare team to ensure seamless coordination of care for the patient.
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Follow up with the patient after appointments or procedures to address any concerns or provide additional information.
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Continuously update and maintain knowledge of medical terminology, procedures, and regulations to provide the best possible support to the patient.

Who needs medical assistant vs patient?

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Medical assistants assist healthcare providers in carrying out clinical and administrative tasks, while patients are individuals seeking medical care and treatment.
Medical assistants are typically not required to file any paperwork related to patients. It is usually the responsibility of the healthcare provider or medical facility to manage patient documentation.
Medical assistants do not typically fill out paperwork specific to patients. They may assist in gathering patient information for the healthcare provider to document.
The purpose of medical assistants is to support healthcare providers in delivering quality care to patients. Patients seek medical assistance to receive diagnosis, treatment, and management of their health conditions.
Information reported on medical assistant vs patient documentation typically includes patient demographics, medical history, current health concerns, treatment plans, and progress notes.
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