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Quality, Patient Safety and Patient ExperiencePatient and Family Storytelling:
Curriculum Facilitator Checklist Lisa Hawthornthwaite
Senior Patient Experience Consultant
Fellow, Associated
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How to fill out patient and family storytelling

How to fill out patient and family storytelling
01
Start by gathering relevant information about the patient and their family history.
02
Determine the purpose and objective of the storytelling. Is it to document the patient's medical journey, capture important memories, or educate others?
03
Structure the storytelling in a chronological and organized manner. Begin with the patient's background, including their personal details, upbringing, and any significant events.
04
Ask the patient and their family members open-ended questions to encourage them to share their experiences and emotions. Be a good listener and show empathy.
05
Take detailed notes or record the conversation to ensure accuracy and capture important details.
06
Use storytelling techniques to make the narrative engaging and compelling. Incorporate vivid descriptions, dialogues, and sensory details.
07
Include relevant medical information, treatments, and milestones in the patient's journey. This may involve consulting medical records or speaking with healthcare professionals involved in the patient's care.
08
Respect the patient's privacy and confidentiality. Obtain consent before sharing their story, and ensure all personal information is anonymized or de-identified.
09
Edit and revise the storytelling for clarity, coherence, and flow. Remove any unnecessary or sensitive information.
10
Consider sharing the patient and family storytelling through various mediums such as written articles, audio recordings, or visual presentations.
11
Evaluate the impact of the storytelling and gather feedback from the audience or participants. This will help improve future storytelling endeavors.
Who needs patient and family storytelling?
01
Patients who want to document their medical journey and preserve it for themselves, their loved ones, or future generations.
02
Healthcare professionals who wish to gain a deeper understanding of their patients' experiences, emotions, and perspectives to provide more patient-centered care.
03
Researchers and academics studying patient experiences, family dynamics, or healthcare practices.
04
Support groups or counseling services that aim to empower patients and their families by sharing stories of resilience, hope, and recovery.
05
Organizations or institutions involved in patient advocacy or community outreach, seeking to raise awareness and promote positive change.
06
Individuals interested in learning from others' experiences to improve their own healthcare journeys or gain insights into the human condition.
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What is patient and family storytelling?
Patient and family storytelling is a method of sharing personal experiences and perspectives related to healthcare experiences.
Who is required to file patient and family storytelling?
Patients and their family members or caregivers are typically required to file patient and family storytelling.
How to fill out patient and family storytelling?
Patient and family storytelling can be filled out by sharing narratives, videos, or written accounts of healthcare experiences.
What is the purpose of patient and family storytelling?
The purpose of patient and family storytelling is to provide insights, raise awareness, and promote patient-centered care in healthcare settings.
What information must be reported on patient and family storytelling?
Patient and family storytelling may include details about medical treatments, interactions with healthcare providers, and overall healthcare experiences.
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