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Prepared for: 2008 Ferry Customer Survey Technical Paper #2: WSF Customer Characteristics Prepared by: Washington State Transportation Commission: 2008 Ferry Customer Survey Submitted by: Opinion

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How to fill out 2008 ferry customer survey

How to fill out the 2008 ferry customer survey:

01

Begin by accessing the 2008 ferry customer survey form. This can usually be found online on the ferry company's website or you may receive a physical copy onboard the ferry.

02

Start by providing your personal information. This may include your name, contact details, and any other relevant information requested by the survey.

03

Read each question carefully and answer honestly. The survey may inquire about your overall experience on the ferry, the staff's behavior and professionalism, the cleanliness of the ferry, the quality of amenities and services provided, and any suggestions or feedback you might have.

04

Use the rating system provided to rate different aspects of your ferry experience. This may involve rating on a scale of 1-5 or selecting options such as "excellent," "good," "satisfactory," etc.

05

Be sure to provide specific details or comments in the open-ended questions or comment boxes provided. This allows you to elaborate on your experience, provide suggestions for improvement, or highlight any exceptional service you may have received.

06

Take your time to complete the survey thoroughly. Ensure that you have answered all the questions and provided any necessary additional information.

07

Once you have completed the survey, review your responses to ensure accuracy and completeness.

08

Submit the survey according to the instructions provided. This may involve clicking a submit button on the online form or returning the physical survey to the designated location.

Who needs the 2008 ferry customer survey?

01

The ferry company or management team needs the 2008 ferry customer survey to collect feedback and evaluate the passengers' experience during that specific year.

02

Passengers who traveled on the ferry in 2008 may be encouraged to complete the survey to provide their opinions and suggestions, helping the company improve its services in the future.

03

Those who want to share their positive experiences or provide constructive criticism can benefit from the survey as it offers an opportunity to voice their opinions and potentially influence change within the ferry company.

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