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Substitution Request: *Substituting for: Materials were transferred to me:OPM Center for Leadership DevelopmentNoregister×OPM.gov Phone: 2026060008 Fax: 4787573057×Session Name: *Session Location:*

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What is frequently asked questions training?

Frequently asked questions training is a program designed to educate individuals on commonly asked questions and how to effectively respond to them.

Who is required to file frequently asked questions training?

Employers or organizations who want to ensure their employees are equipped to handle frequently asked questions may require them to complete the training.

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Frequently asked questions training can be filled out online, through webinars, or in-person sessions provided by the employer or training organization.

What is the purpose of frequently asked questions training?

The purpose of frequently asked questions training is to prepare individuals to confidently and accurately respond to common inquiries they may encounter in their roles.

What information must be reported on frequently asked questions training?

Information about the topics covered in the training, the date of completion, and any assessments or evaluations may need to be reported.

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