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Spring mead Surgery, Chard Complaints Procedure Patient Leaflet Document history 14.11.14 First published Amendmentsst14.11.17 1 Review ND 23.08.18 2 Review aim to provide the best possible service
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How to fill out springmead surgery complaints procedure

01
Start by visiting the Springmead Surgery complaints procedure section on their website.
02
Read and familiarize yourself with the complaints procedure guidelines.
03
Prepare any necessary documentation or evidence to support your complaint.
04
Contact the Springmead Surgery complaints department via phone or email.
05
Clearly explain your complaint, providing all relevant details and supporting evidence.
06
Follow any additional steps or recommendations provided by the complaints department.
07
Keep a record of all communication and interactions regarding your complaint.
08
Allow the complaints department time to thoroughly investigate and respond to your complaint.
09
If you are not satisfied with the outcome, consider escalating your complaint to higher authorities or regulatory bodies.
10
Follow up with the complaints department, if necessary, to ensure the resolution of your complaint.

Who needs springmead surgery complaints procedure?

01
Anyone who has had a negative experience or encountered a problem with Springmead Surgery
02
Patients who believe their rights may have been violated or have concerns about the quality of service
03
Individuals who want to provide feedback or suggestions for improvement
04
Patients who wish to report any issues or breaches of professional conduct
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The springmead surgery complaints procedure is a set of guidelines and protocols that outline how to raise and address concerns or issues regarding the services provided by the surgery.
Patients, their families, visitors, or anyone who has encountered an issue or concern with the services at springmead surgery are required to file a complaint.
To fill out the springmead surgery complaints procedure, individuals can typically contact the surgery directly, fill out an online form, or submit a written complaint detailing the issue.
The purpose of the springmead surgery complaints procedure is to ensure that any issues, concerns, or complaints raised by patients or visitors are addressed and resolved promptly and effectively.
When filing a complaint with springmead surgery, individuals may be required to provide details about the issue, date and time of occurrence, names of individuals involved, and any supporting documentation.
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