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System User Guide Metallic Copyright 2016. Confidential.1OVERVIEW Metallic Copyright 2016. Confidential.2Overview How to This is a generic user guide for the Metallic application and contains an overview
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In-app voice of customer is a method of collecting customer feedback and opinions directly within a mobile application.
Companies that have mobile applications with a significant customer base are required to file in-app voice of customer.
To fill out in-app voice of customer, companies can use a feedback form or survey embedded within the mobile application.
The purpose of in-app voice of customer is to gather insights from users in order to improve the mobile application and enhance the overall customer experience.
In-app voice of customer reports must include feedback data, trends, and analysis gathered from users within the mobile application.
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