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ADDIS ABABA UNIVERSITY COLLEGE OF BUSINESS AND ECONOMICS THE EFFECTS OF BANKING SERVICES ON CUSTOMER SATISFACTION: THE CASE OF COMMERCIAL BANK OF ETHIOPIA Thesis Submitted to Addis Ababa University
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The effect of e banking is that it provides convenience for customers to perform banking transactions online.
Financial institutions offering e banking services are required to report the effect of e banking.
The effect of e banking can be filled out electronically through the designated platform provided by the regulatory authorities.
The purpose of effect of e banking is to assess the impact of electronic banking on the economy and financial institutions.
Information such as number of users, types of transactions, and revenue generated through e banking must be reported on the effect of e banking.
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