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PUBS CITIZENS CHARTER Manageable of Contents Forewordp3History and Background of PRBSp4PRBS: Powers and Functionsp4Vision and Missionp6Four (4) Functional Division of PRBSp7Feedback and Redress Mechanismp10List
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Anyone who wants to understand the services and commitments provided by the PRBS (Public Resources Bargaining Solutions) should refer to the PRBS Citizens Charter Manual.
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Citizens, stakeholders, or individuals interested in knowing their rights, entitlements, and complaint resolution procedures can also refer to the PRBS Citizens Charter Manual.
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It is a valuable resource for those who seek transparency, accountability, and efficient service delivery in public administration.
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The PRBS Citizens Charter Manual is a document that outlines the services provided by a public office, the standard of service delivery, and the grievance redress mechanisms available to citizens.
All public offices are required to file a Citizens Charter Manual detailing the services they provide to citizens.
To fill out the PRBS Citizens Charter Manual, public offices must list the services they offer, the time frame for service delivery, and the procedures for lodging complaints or grievances.
The purpose of the PRBS Citizens Charter Manual is to enhance transparency, accountability, and efficiency in public service delivery by clearly outlining the rights and responsibilities of both citizens and public officials.
The PRBS Citizens Charter Manual should include details of services provided, service standards, grievance redress mechanisms, contact information, and the procedures for seeking information or feedback.
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