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Credit Ombudsman ServiceGuidelines to the Credit Ombudsman Service Rules2nd EditionEffective: 21 February 2007Credit Ombudsman Service Limited ACN 104 961 882 PO Box A252 Sydney South NSW 1235 www.creditombudsman.com.auGuidelines
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Start by carefully reading the credit ombudsman service guidelines document.
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Who needs credit ombudsman service guidelines?

01
Credit providers who wish to ensure they are following the industry standards and regulatory requirements.
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Credit ombudsman service guidelines are a set of rules and principles that govern the procedures for resolving disputes between consumers and credit providers.
All credit providers who are registered with the credit ombudsman service are required to file their guidelines.
Credit providers must fill out the guidelines according to the instructions provided by the credit ombudsman service.
The purpose of credit ombudsman service guidelines is to ensure fair and efficient resolution of disputes between consumers and credit providers.
Credit providers must report information related to their dispute resolution process, fees, and contact information on the guidelines.
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