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GOVERNMENT OF THE DISTRICT OF COLUMBIA
Office of the Secretary of the District of ColumbiaResponses to Fiscal Year 20172018 Performance Oversight Questions
Lauren C. Vaughan
Secretary of the District
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What is frequently asked questions?
Frequently Asked Questions (FAQ) are a list of commonly asked questions and their answers related to a particular topic or subject.
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Anyone providing a service or product may choose to create and publish FAQ to address common queries from customers or users.
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Frequently asked questions can be filled out by identifying common queries, providing clear and concise answers, and organizing them in a user-friendly format.
What is the purpose of frequently asked questions?
The purpose of FAQ is to provide users with quick answers to common queries, reducing the need for them to contact customer support or seek additional information.
What information must be reported on frequently asked questions?
FAQ should include accurate and up-to-date information, relevant to the product or service being provided, in order to address common user inquiries effectively.
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