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3. Quick Reference Guide
Managing referrals for assessment
and support plan reviews (ACAT)
Referrals for assessment from My Aged Care are managed by the person(s)
assigned the Team Leader role in
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How to fill out my aged care
How to fill out my aged care
01
To fill out my aged care, follow these steps:
02
Gather all necessary personal and contact information, such as your full name, date of birth, and current address.
03
Prepare documentation to verify your identity, such as your passport or driver's license.
04
Determine your eligibility for aged care services by completing the Aged Care Assessment Team (ACAT) assessment.
05
Contact My Aged Care through their website or helpline to request an assessment. Provide them with your personal details and explain your care needs.
06
Wait for the ACAT assessment to be scheduled. This can take some time depending on your location and availability of assessors.
07
Attend the ACAT assessment appointment and provide detailed information about your health, wellbeing, and care requirements.
08
Receive the assessment outcome and discuss the approved level of care with My Aged Care.
09
Gather any additional documents that may be required, such as income and asset details for means testing.
10
Complete the online My Aged Care form or submit the paper version along with the necessary supporting documents.
11
Wait for confirmation of your application and review any offers or funding options that may be provided.
12
Keep an eye on your My Aged Care account for updates and notifications regarding your application's progress.
13
Once approved, you can start accessing the aged care services and support that you need.
Who needs my aged care?
01
My aged care is for older Australians who require assistance and support in their daily lives. This includes individuals who:
02
- Are aged 65 years or older (or 50 years or older for Aboriginal and Torres Strait Islander people)
03
- Have difficulties performing daily tasks independently due to physical or cognitive limitations
04
- Need help with personal care, household chores, meal preparation, or transportation
05
- Require specialized care due to chronic illnesses, disabilities, or frailty
06
- Are transitioning from hospital care to home or community-based care
07
- Have been assessed by the Aged Care Assessment Team (ACAT) as eligible for aged care services
08
If you or a loved one meet these criteria, you may benefit from the services and support provided by My Aged Care.
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What is my aged care?
My aged care is a government program in Australia that provides support and services for older people to help them live independently and stay in their own homes.
Who is required to file my aged care?
Individuals who are over the age of 65 or over 50 for Indigenous Australians, or have a disability and need assistance with daily living activities.
How to fill out my aged care?
To fill out my aged care, you will need to contact the aged care assessment team in your area and go through an assessment process to determine your eligibility and care needs.
What is the purpose of my aged care?
The purpose of my aged care is to provide older Australians with support and services to help them live independently and stay in their own homes for as long as possible.
What information must be reported on my aged care?
Information such as your personal details, health conditions, living situation, and care needs must be reported on my aged care.
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