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Consumer Assistance Toll Free: 1 (800) 7790787 California Relay Service, Dial 711Page 1Authorization for Release of Confidential Information (Please fill out both sides of this form)Consumers Last
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How to fill out relay calls - deaf
How to fill out relay calls - deaf
01
Step 1: Dial the relay service number using a phone or a TTY device.
02
Step 2: When prompted, enter the phone number of the person you want to call.
03
Step 3: A relay operator will answer your call and provide instructions.
04
Step 4: Type your conversation or message on the TTY device or communicate your message to the operator.
05
Step 5: The relay operator will verbally communicate your message to the other party on the call.
06
Step 6: The relay operator will type the response from the other party, which you can read on the TTY device.
07
Step 7: Continue the conversation by speaking or typing your messages through the relay operator.
08
Step 8: When you are finished, hang up the call and the relay operator will disconnect.
Who needs relay calls - deaf?
01
Deaf individuals who rely on sign language as their primary means of communication.
02
People with significant hearing loss who cannot effectively communicate over the phone.
03
Individuals who prefer using text-based communication methods instead of oral communication.
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What is relay calls - deaf?
Relay calls for the deaf are telecommunications services that enable individuals with hearing impairments to communicate over the phone using a third-party interpreter.
Who is required to file relay calls - deaf?
Individuals who are deaf or hard of hearing, or individuals communicating with someone who is deaf or hard of hearing, are required to use relay calls.
How to fill out relay calls - deaf?
To use relay calls for the deaf, individuals can dial the relay service number and communicate through an interpreter who relays the conversation between the two parties.
What is the purpose of relay calls - deaf?
The purpose of relay calls for the deaf is to ensure that individuals with hearing impairments have equal access to telephone communication and can effectively communicate with others.
What information must be reported on relay calls - deaf?
Relay calls for the deaf must include the content of the conversation between the parties and any necessary information relayed by the interpreter.
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