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Avaya Call Management System Release 14 External Call History Interface07601586 February 2007 2007 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information
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How to fill out external call history interface

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How to fill out external call history interface:

01
Open the external call history interface software on your computer.
02
Enter the necessary login credentials to access the interface.
03
Navigate to the "Call Log" or similar section within the interface.
04
Locate the phone number field and enter the phone number of the external call.
05
Provide the date and time of the call in the corresponding fields.
06
If applicable, indicate the duration of the call by entering the start and end times.
07
Specify the nature or purpose of the call, such as if it was incoming or outgoing, and the reason for the call.
08
Provide any additional relevant information or notes about the call in the designated section.
09
Save the entered information and ensure it is properly recorded in the external call history.

Who needs external call history interface:

01
Call center operators and supervisors use external call history interfaces to track customer interactions and monitor call quality.
02
Sales teams may utilize external call history interfaces to analyze customer engagement and measure the effectiveness of their phone campaigns.
03
Telecom service providers rely on external call history interfaces to manage call records for billing and dispute resolution purposes.
04
Compliance officers and legal teams may require access to an external call history interface in order to comply with regulatory requirements and retrieve call data for investigations or audits.
05
Individuals or businesses with a need to review or analyze their phone call activity can benefit from using an external call history interface to track and organize their communication records.
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External call history interface is a record of all outgoing calls made by an organization to external parties.
Organizations that make outgoing calls to external parties are required to file external call history interface.
External call history interface can be filled out by documenting the date, time, number called, duration of call, and purpose of the call.
The purpose of external call history interface is to keep track of communication with external parties and ensure compliance with regulations.
Information such as date, time, number called, duration of call, and purpose of the call must be reported on external call history interface.
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