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COMPLAINTS PROFORMA BEFORE COMPLETING THE COMPLAINTS PROFORMA PLEASE READ THE GUIDANCE NOTES BELOW:SECTION 1 PATIENT DETAILS Please ensure all patient details are recorded as fully as possible. SECTION
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How to fill out complaints pro-forma

01
Start by providing your contact information at the top of the complaints pro-forma.
02
Next, write the date on which the complaint is being filed.
03
Identify the recipient of the complaint by including their name, title, and contact information.
04
Clearly state the subject or nature of the complaint in a concise and specific manner.
05
In the main body of the pro-forma, provide a detailed description of the complaint, including any relevant dates, times, and events.
06
If applicable, mention any supporting documents or evidence that will be submitted along with the complaint.
07
Conclude the complaints pro-forma by stating the desired outcome or resolution.
08
Sign and date the form at the bottom, along with your printed name.
09
Make a copy of the completed pro-forma for your records before submitting it to the appropriate authority.

Who needs complaints pro-forma?

01
Anyone who wishes to file a complaint or raise an issue can utilize complaints pro-forma. This includes individuals, organizations, employees, customers, clients, or anyone facing a situation that requires a formal complaint to be documented.
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A complaints pro-forma is a standardized document used to formally initiate a complaint or grievance regarding a specific issue or process.
Individuals or entities affected by a decision or action that they believe is unjust or incorrect are typically required to file a complaints pro-forma.
To fill out a complaints pro-forma, one must provide detailed information regarding the complaint, including personal information, description of the issue, and relevant dates and supporting evidence.
The purpose of complaints pro-forma is to provide a clear and standardized way for individuals to voice their concerns formally, ensuring that complaints are documented and addressed appropriately.
The information that must be reported includes complainant's details, the nature of the complaint, specific incidents, dates, and any relevant documentation or evidence.
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